In the event of an anomaly of the package or the order, outside of your right of withdrawal, you can return the product(s) ordered on within 14 days following the reception of your order. To do this, return the items together with the elements featured on the delivery note and invoice, and the reason for the request. Your product(s) will then be exchanged or you will be refunded, in accordance with the General Terms and Conditions.

If your return decision is due to an error on the part of Finallyness, return shipping costs will be refunded. 

Please complete and return this form only if you wish to withdraw from the contract. 
Specimen of Withdrawal Form.pdf